Shipping policy

Shipping Rates:

Order Value: 0-2499 - Rs. 300

2500-3999 - Rs. 350

4000-5999 - Rs. 400

6000-7999 - Rs. 500

8000 and upwards - Rs. 600

(Please note these are set to be automatically calculated via shopify, not displayed to customers)

Shipping and Delivery:

All orders are processed within 24-48 hours and we deliver nationwide. Standard delivery time to all locations within Pakistan is between 5-7 days. For international shipping queries please reach out to us via email. 

Returns and Exchanges:

We take great care to ensure your Jugnu product reaches you in the best condition possible. However, if the product is delivered damaged, please reach out describing the problem along with the necessary images. We will ask you to return the product to the company. Once we have assessed the problem, we will process your replacement and dispatch it to the address provided. No shipping charges are applied to the replacement provided.

We currently do not have a refund policy.